Have questions, feedback, or need assistance? We're here to help! Reach out to us through any of the methods below.
Valhalla Games CONSTRUCTION PRIVATE LIMITED
C/O LAXMAN DASS, KHANDAK
PANTHAL KATRA, Panthal
Udhampur, Jammu and Kashmir 182320
India
PAN: AAZCA0661R
CIN: U41001JK2023PTC014834
If a game isn't working properly, try refreshing the page first. If the issue persists, contact us with details about which game, browser, and device you're using.
Include: Game name, browser version, device type, error message (if any)
Have questions about how Valhalla Games works? Check our FAQ page first – you might find your answer there!
Common topics: Virtual currency, game rules, account issues
We love hearing from our players! Share your ideas for new games, features, or improvements. Your feedback helps us make Valhalla Games better.
We want to hear: Feature requests, game suggestions, design feedback
Found a technical issue or bug? Let us know! Please include as much detail as possible so we can investigate and fix it quickly.
Helpful details: Steps to reproduce, screenshots, browser console errors
Questions about how we handle your data? Review our Privacy Policy or contact us for specific concerns.
We protect: Your privacy, your data, your experience
Questions about our terms, policies, or legal matters? Review our Terms of Use or contact us directly.
Available docs: Terms, Privacy Policy, Fair Play Policy
We strive to respond to all inquiries as quickly as possible. While response times may vary depending on the volume of requests, here's what you can typically expect:
Response time: Within 12 hours
Critical bugs affecting gameplay, security concerns, or major technical issues.
Please mark your email subject with "URGENT" for priority handling.
Response time: Within 24-48 hours
Questions, feedback, suggestions, and non-urgent technical issues.
We respond during business hours (Monday-Friday, 9 AM - 6 PM IST).
Response time: Within 3-5 business days
Suggestions for new features, games, or improvements.
We review all suggestions and may follow up for more details.
We operate during Indian Standard Time (IST) business hours. Emails sent outside business hours will be responded to on the next business day. We do not provide support on national holidays.
To help us assist you more efficiently and get you answers faster, please:
Visit our FAQ page – many common questions are answered there. You might find your answer immediately!
Refresh the page, clear your browser cache, or try a different browser. Many issues resolve with these simple steps.
When reporting issues, note your device type, browser name/version, and what you were doing when the problem occurred.
The more information you provide, the better we can help you. Include screenshots if possible.
To ensure we can help you quickly and effectively, please structure your email with the following information:
Be clear and specific. Examples:
Briefly introduce yourself and your issue:
"Hello, I'm a regular player on Valhalla Games and I'm experiencing an issue with..."
Provide specific information:
Include screenshots, error messages, or browser console logs if relevant.
Clearly state what you need:
"Could you please help me understand why this is happening?" or "I would like to suggest adding..."
Try these quick fixes:
Connect with other players:
We're here to help! Send us an email at Support@valhallafantasy.com with your question, issue, or feedback.
Please allow 24-48 hours for a response during business days. For urgent issues, mark your subject line with "URGENT".
We look forward to hearing from you!
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